How does avis car rental work




















Please contact our customer service center for any details. Enjoy more benefits with an Avis Preferred Account. Enhance My Rental. Choose My Vehicle. No Upcoming Reservations. Please activate your profile to view upcoming reservations. Please select a booking type I am booking this trip for. My Rentals. My Profile. Create My Profile. Activate My Profile. Connect Avis Account. Log Out of Amazon.

Log Out Not You. Enable Location. Toggle navigation Menu 1. Once you complete your profile you'll be able to skip the counter, earn points and more. You will be offered optional extras at the counter when collecting your car, such as Personal Accident Insurance, Windscreen and Tyre Damage Waiver, etc.

Should you choose to add an optional extra or add additional services, e. If you decide you need a different car and change the car group from the one that was originally booked your rental price will be adjusted to the price of the new car group.

You can either return the car with a full tank and incur no extra cost, or you can return the car as is and we will top it up for you at the standard fuel price, plus a minimal refueling fee, which will be added to your invoice.

When renting a car only the main driver is covered under the rental agreement and is allowed to drive the rental car. An additional driver can be added to the rental though at an additional cost , allowing that person to driver the vehicle as well. Additional drivers are required to adhere to the same terms and conditions as the main driver and are covered under the same rental agreement. When collecting the car all drivers are required to show their driver license to be added to the rental agreement.

A weekend rental is a rental taking place between Thursday and the following Monday at We do allow our vehicles to go into Botswana, Swaziland, Lesotho and Namibia.

You must obtain a letter of authority from the rental station at an additional cost. One-way rentals can be done into these countries as well, subject to an additional One-Way Cross Border fee. We are required by law to ensure that you have a valid driver licence in your possession before releasing the car.

You can make changes to your booking prior to pick-up. If you modify a prepaid booking and the charges are more than what was originally booked you will pay the difference. Should the charges be lower though, we unfortunately won't be able to refund the difference. You will be able to use the difference as a credit though, which can be put towards any extra's, like a GPS or fuel, etc. This offer is not valid for rentals in other countries.

Please select one of these options. What safety measures will Avis be implementing during the Covid outbreak? How do I book my rental car?

How old do I need to be to rent a car? What do I need to rent a car with Avis? The main driver will need to present the following when collecting their car: A valid credit card or hybrid cheque card in their name A valid driver licence Please note: Car Groups F, G, H, I, J, K, L, N and O require two payment cards when collecting the vehicle.

International Driver Licence Requirements Foreign driver licences will be accepted on condition that: The licence is in English. The licence has a signature on it.

How and when do I pay for my car rental? We only accept the following methods of payment: Credit Card Hybrid Cheque Card Avis Corporate or Travel Voucher an Avis corporate or travel account is required for this method of payment What is a hybrid cheque card?

The card must display the MasterCard or Visa logo. The numbers must be raised on the card, the same as a credit card, with the words "Cheque Card" reflected on the back or front of the card. Avis will process the cheque card in the same manner as a credit card rental.

The estimated rental cost and additional authorisation hold refer to 'What is the deposit and when will it be taken' below will be held on the cheque account for the duration of the rental and charged when the rental has been completed. Please note: Avis Namibia do not accept any Cheque or Debit cards. Can I cancel my booking if I no longer it? If you chose to pay for your rental online the following cancellation fees will apply: Before midnight on the day of booking - No fee for cancellation.

Can I pay with cash or a debit card? No, we do not accept cash or debit cards for payment under any circumstances. What are the driver licence requirements? International Driver Licence Requirements Foreign driver's licences are accepted under the conditions that: The license is in English. What is the deposit and when will it be taken? If you are renting over a weekend an additional 'weekend authorisation' will be held for the duration of the rental as follows: Coast Branches - R3, on all car groups Inland Branches - R7, on Car Groups A-E and R10, on Car Groups F-N The additional weekend authorisation will be waived for all Avis Preferred members or upon presentation of a valid airline boarding pass.

Eastern Cape, Free State, Gauteng, KwaZulu-Natal, North-West Province, Limpopo and Mpumalanga rentals If you are renting a vehicle from one of the following branches, whether during the week or over a weekend, a new authorisation hold of R10 will be held on the payment card, over and above the standard authorisation hold taken for each rental. Authorisation Amount Explained When collecting the car Avis requests your bank to reserve a temporary authorisation hold against the funds of your card.

Your bank will usually present this as a pending transaction that reduces the money you have available to spend. This might appear as a debit on your statement, but it is not. No funds are debited from your bank account.

This temporary authorisation hold will be the estimated cost of your rental including a security authorisation and any extras accepted less any amount paid in advance. When returning the car Once your bank account has been debited with the invoice amount, the temporary authorisation hold will be released by your bank. As this was a temporary authorisation hold and not debited, the release will not be shown as a transaction on your bank statement, instead your available balance will increase.

The time to release the temporary authorisation hold is dependant on your bank, and in certain instances it may take up to 30 days before it is released. Please contact your bank for any authorisation hold queries. What procedure should I follow when collecting my car? Is there anything else I need to do before collecting?

What will I need when collecting my car? You will need to have the following when collecting your car: Credit card in the driver's name Valid driver's licence If you have pre-paid for your car rental you will need to produce the same credit card that you used for the rental as well as the pre-paid voucher unless stipulated that no voucher is required. International visitors to South Africa will need to produce a valid passport as well.

When do I pay for my rental car? Does Avis take a deposit on my credit card? If you are renting over a weekend an additional 'weekend authorisation' will be held for the duration of the rental as follows: Coast Branches - R3, on all car groups Inland Branches - R7, on Car Groups A-E and R10, on Car Groups F-N The additional weekend authorisation will be waived for all Avis Preferred members or upon presentation of a valid airline boarding pass.

Eastern Cape, Gauteng North, North-West Province, Limpopo and Mpumalanga rentals If you are renting a vehicle from one of the following branches, whether during the week or over a weekend, a new authorisation hold of R10 will be held on the payment card, over and above the standard authorisation hold taken for each rental.

Authorisation Amount Explained When collecting the car Avis requests your bank to reserve a temporary authorisation hold against the funds of your card. Your bank will usually present this as a pending transaction that reduces the money you have available to spend.

This might appear as a debit on your statement, but it is not. No funds are debited from your bank account. This temporary authorisation hold will be the estimated cost of your rental including a security authorisation and any extras accepted less any amount paid in advance.

When returning the car Once your bank account has been debited with the invoice amount, the temporary authorisation hold will be released by your bank. As this was a temporary authorisation hold and not debited, the release will not be shown as a transaction on your bank statement, instead your available balance will increase. The time to release the temporary authorisation hold is dependant on your bank, and in certain instances it may take up to 30 days before it is released.

Please contact your bank for any authorisation hold queries. The name and address must match the name and address on the renter's driver's license. A current copy within the last 60 days of your cellphone bill, home telephone bill, bank statement, or utility bill that shows your name and current address.

Your name and address must match the U. A current copy within the last 60 days of your cellular phone bill, home telephone bill, bank statement, or utility bill that shows your name and current address. Your name and address must match your U. A valid US passport or current U. The name on the passport or military ID must match the name on the U. Forms of accepted identification may vary by rental location. Review the Terms and Conditions for your pickup location before you arrive to begin your rental period.

You may also wish to contact your pickup location to confirm that the forms of ID listed above are accepted at that specific location. Canadian citizens entering the U. Enhanced licenses contain the words enhanced or permis de conduire plus. Providing your age allows us to give you a more accurate rental estimate.

Restrictions and fees may apply for underage driver's. Want to Logout? We are sorry, Avis Preferred Points cannot be combined with additional offers and discounts. Only one offer can be applied per reservation. If you wish to use your Preferred Points for this reservation, please remove coupon code. Note: Rates are calculated based on details you provide. Modifications may change your rate, and if so, the Car Selection page will redisplay.

Your corporate discount code is invalid. Please have your travel manager verify the discount code in SAP Concur. Your coupon number cannot be used for this reservation due to following reason s :. Log into your Avis Account. Your session has expired and logged out of profile. Please login and start your search again.

For full Avis and Amazon benefits, after logging in with Amazon you'll need to log in to Avis and link your accounts. Remember Me. Forgot username? Forgot password? Not You? Your password has expired. Please contact our customer service center for any details. Enjoy more benefits with an Avis Preferred Account. Enhance My Rental.



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